Kung mag aapply ka sa Alorica, gamitin mo to as Referrer para hati tayo sa Referral Bonus.

Emp ID ko: 4683389
Full Name: Christian Tolentino
Contact Number :09150781885
FB: Christian Grey Senorin Tolentino
Site: Alorica Centris
Account : Largo Chat

PM mo ko para parehas tayo may bonus at masaya. 😅😂

Note: kapag may lumapit sa'yo na kahit sino at may nagtanong kung may nag-refer, sabihin mo meron na kasi meron iba na kinukuha application form tapos isusulat yung name nila as referrer kaya wag na wag mo ibibigay application form mo sa iba. Just write me as your referrer and ako ang bahala mag-track and assist, and bigay ng tips sa'yo.

PROCESS INITIAL, EXAM, & FINAL

Sa interview basic questions lang like:

What is call center?
How will you handle irate customer?
Why call center?
Strength and Weakness?
Something about yourself
Why we shouldn't hire you?
Why we shoud hire you?
What will make you absent?
What is customer service?

Mahahanap mo yung mga sample ng mga Q and A sa pinned post ng Facebook group ko.

#InterviewTip

Paano sagutin ang "Tell me something about yourself" para sa mga noob na wala pang experience.

1) Sabihin ang pangalan, edad at kung saan nakatira.

Hi! My name is Christian Tolentino. 23 years of age, and I live in  Caloocan City.

2) Ipasok agad ang hobbies and interests, at i-explain kung bakit mo naging hobby and interest yun.

I'm into working out and basketball. I'm also interested in Yaw-Yan, which is a Filipino Martial Art. I like the feeling of being healthy and fit that's why I make sure that I get enough exercise and physical activity. I got into Yaw-Yan because I want to be able to defend myself, plus it is also a great way to stay fit.

I also like to be abreast of current events. Thank God for the internet! It let me become aware of what is going on in the world.

3) Idagdag ang mga naging experience na sa tingin ninyo makakatulong sa kumpanya.

Prior to applying to your company, I used to work as a waiter in a fast food joint. I believe that my experience as a waiter will serve me well as an employee in your company. My experience providing people excellent service should allow me to adjust quickly to the demands of being a customer service representative.

4) Ibenta ang sarili. Banggitin ang mga magaganda mong katangian.

When I was a waiter, I learned how to be patient with others and how to empathize with my customers. I also developed the ability to perform any given task quickly and efficiently, with minimal fuss, - all done with a smile!

As someone who keeps himself physically fit, I know that my body can withstand the rigors of working during the night shift without breaking down and getting sick.

5) Sabihin kung bakit mo gusto sa kumpanyang ina-applayan mo at kung ano ang mapapala nila sa iyo kung sakaling tanggapin ka nila.

I want to be part of your company, not just because of the pay, (which is excellent by the way - or so I heard) but because I know that your company takes good care of its employees. I also understand that there are ample chances for promotion for good, hard-working people in your company.

Should I be hired, I will make sure to give you everything I've got. I'll learn the ropes as fast as I can so that I can be a productive and effective employee as soon as possible.

Alalahanin natin:

1) Intro
2) Hobbies/Interests
3) Experience
4) Good traits
5) Bakit mo gusto sa kumpanyang yan.

This might be the questions but not guaranteed so galingan mo bes ha? 

Initial interview questions:

• Tell me something about yourself, education, past job experience, hobbies and interests. (Answer it in once bes make it your answer short wag mo muna masyado galingan dito)
2nd the interviewer will ask you to choose # from 1-50 so kada # may katumbas na tanong.

Natatandaan ko eto
• Reason why you stop studying or leave prev work?
• Do you believe in white lies? Why?
• If you will be given a chance to change anything what would it be?
• If you will be given a chance to be a Woman(if guy ka)/Man(if girl ka) for a day, what would you do and why?
• If there would be a zombie apocalypse, what weapon will you pick and why?
• If you will be given a chance to be an animal, why wouldn't you choose to be a monkey?
• If you will be stuck on an island, what are the 3 things you will bring with you and why?
• If you will be a president for a day, what policy will you implement?
• How Facebook/Social media impacts life?
• What is the most important thing on Earth?
• What is your favorite food and tell me how to cook it.
• Tell me how did get your way here.

Again bes the less you say, the more people will remember so MAKE IT SHORT BUT WITH SENSE.

So pasado ka na sa initial. Eto na waiting ka for behavioral interview.

Meron exams
Listening exam. (Audio Americans i want pizza, abcd lng so ano daw gusto ng american. U click A. Pizza ganern)
Math
English grammar (pang elementary)
Logic (puro drawing parang sya)
Typing test (25 wpm)
If mag fail ka sa ibang exam, ipaparetake sayo yun di ka pauuwiin agad.

Behavioral interview questions:

• Do you have plans continuing your study? (For undergrad/HS grad) Masteral (For graduates/degree holder)
• How long is your travel time from your home to here?
• What requirements you have ready?
• Do you have a religious obligation? (They ask it kasi minsan may pasok Sunday/Saturday)
• Who's gonna take care of the kids? (If may anak ka na)
• Why did you choose this industry? (Coz I heard that this industry is booming so I want to be part of the boom) HAHA!

So ayun naniwala sayo na behave ka so nakapasa ka. Eto na Final interview mo na. Mga managers na to. Magagaling na mag english. Yung para nila, parrah. Ganun! Actually sila yun pinaka mabait. Set their mood by smiling and being friendly. Sila ung pinaka considerate so slight hired ka na once you reached the final interview.

Additional sample of a Behavioral Interview Question:

● Tell me about a time when you succeeded as part of a team, and give specific examples.

● Give me an example of a time when you failed.
What is your typical way of dealing with conflict?  Give me an example.

● Give me an example of a time when you set a goal and were able to achieve it.

● Describe your plan of action to solve a problem.
Tell me about the type of people you have a hard time dealing with.

● Give me an example of when you showed initiative and took the lead.

● Tell me about a time when you had to do multiple things at the same time. How did you handle it?

● Give me an example of a time when you motivated others.

● Describe a situation where you had to work with someone who was difficult to get along with. How did you resolve the issue?

● Give me a specific example of a time when you used good judgment and logic to solve a problem.

● Tell me about a challenging assignment you worked on and describe how you completed the assignment.

● What are three successful leadership qualities you think are important? How have you demonstrated these qualities?

Final interview questions:
(Goal mo bes dito show punctuality and commitment)

Hi im chuchu, one of the manager (bes ung name nya tandaan mo and gamitin)
Ikaw: Hi chuchu! How are you? 
Chuchu: Good. So why don't you tell something about yourself?

(Education or past job exp)

• What will be the reason for you to be late or absent?
(Bes sabihin mo accident or emergency. Wag mo sabihin not gonna happen)
I always manage my time. My family also support me of goin to work early. They always wake me up throwing water on my face (Lagyan ng joke para tumawa si chuchu)
• What's the difference between urgency and importance?
(Pag yan tinanong sayo, duda yan na lagi ka siguro late)
• Why should/shouldn't I hire you?
• Why Alorica? (Bes past tense ng choose is chose.) So I chose Alorica bcoz etc.)
• What can you contribute to our company? (TAX HAHA!)
• One day you will leave our company so what would be the reason and why?
• Give me 5 characteristics you have. (Tanda mo dapat ksi pag pinaulit tas di mo maulit failed ka! Haha joke)
• How long will you stay in our company? (Til the end of my shift haha)

Tips about MOCK CALLS:

🎥 CALL SIMULATION

Mock Call - is a call simulation between you and the interviewer. They will gauge how you speak over the phone and how good is your listening skills. 📞

👂 Active listening
🗣 Quick Response

--

♻️ Call flow:

1️⃣ Open the call. Take it slowly.
2️⃣ Listen carefully.
3️⃣ Acknowledge
(I see.)
4️⃣ Empathy if they have problem. 
(I'm sorry to hear, i know how it feels.)
5️⃣ Assurance / Ownership
(Let me help you.)
6️⃣ Give them an answer. 
7️⃣ Use power words to express feelings.
(Perfect! Great! Excellent choice!)
8️⃣ Recap
(I'm glad we solve your problem regarding)
9️⃣ Offer additional assistance
(Is there anything else that i can help you?)
🔟 Close the call. Don't rush.

--

☎️ Call Simulation:

You: Thank you for calling hotel reservation! My name is _______. How can i help?

Cx: I'm going to NY this Tuesday, can you look for the cheapest room available?

You: That's great! I'll be more happy to help you find a room, let me go ahead and check real quick.

(Read the list then suggest a room)

Cx: Alright! Please reserve it for me.

You: Consider it done! Is there anything else that i can help you with?

Cx: No, that's it.

You: Thank you for choosing hotel reservation. Again, this is ______. Have a great day!

Congrats  if pumasa ka. They'll ask you to complete your requirements. They'll also give you your medical slip so cleanse your sexy body, bawas inom at smoke need fit to work.
Beshy ung iba dyan wala talaga sagot. Create your own answer.

QUESTIONS MO:
After 2 months chugi na ba ako? Oo, kung lagi ka late or absent or bad performance. If good girl/boy ka you will have a chance na ituloy pa din ang work hnggng sa maging CEO ka haha 
Kelan pde mg walk-in? Mon-fri 10am-3pm

In summary, the process are:

INITIAL INTERVIEW - Group interview (Tell me about yourself. After that, they will let you pick a number and then you will answer it. Please expect follow-up questions)

EXAM - Typing test/Audio/Problem solving with choices.

BEHAVIORAL INTERVIEW - Always show your commitment and good attitude

FINAL INTERVIEW (include mock calls which is
 scripted)

Halos lahat naman ng questions and answers nandyan, it's on how you will deliver wag lang masyado halatang scripted. Familiarized yourself sa mga POSSIBLE QUESTIONS.

Practice lang and be confident. Pag nasa interview ka na, all in mo na! Talunin ang kaba lahat naman kasi kinakabahan yung mga questions nasa pinned post na karamihan comment section lahat na ng sources nasa group , it is how you deliver na lang.

Yung questions tentative yan kung mas marami ka ma-prepare na sagot mas okay.

Company name: ALORICA

Good for newbies- salary 19.5k-21k kapag TSR plus 5k-10k performance incentives, non-taxable!
Since nabili na namin EGS madaming account na pioneer. Meaning, mas mabilis ma-promote accounts namin like Telco, Financial, Sales Collections.

Things to bring:
* Valid ID
* Confidence
* Patience 
* Bottled water
* Snacks

Asahan mahaba ang process kaya mabuti ng handa. One day process lang!

Pag tinanong kung anong account ko pakisabi Largo Chat.

MORE, MORE, MORE TIPS!

Sample Questions and Answers
Q: How will you handle stress
A: To handle stress we must relax and calm ourselves first so that we can think of a better solutions to the customers problem and in that way we can able to solve our customers problem efficiently.

Q: why do you want to work w/our company?
A: I want to work in your company because I know call center is the best platform where I can showcase my ideal qualities and characteristics and this company is the best company where I see future success with the great feedbacks I heard from the coworkers while doing my research. You give equal opportunity and doesn't discrimate the talents and views of your employees so in that reason I want to be a part not just with the company but with the family as well.

Q: Where do you see your self five years from now?
A: In five years from now I see myself not just an improve and successful employee of this company and also with a higher position because I believe that you will address my hardwork and loyalty but this things will only be possible if you will fortunately hire me.
what is your greatest weakness?
My weakness will always be my family because I care and love them but this means no hindrance against my job since I treat my job as a family as well.

Q: Which comes first chicken or egg?
 A: I belive it would be chicken why? Because all creation starts from a mother. God created Adam and Eve to start life with their children and same goes with the other creatures specially chickens.. without a mother hen that lay and hatch eggs there will be no chicks and that would be the end of their existence.

Q: Why do you call a building "building" when it's already built?
A: In my own point of view building is called building even though the structure in the physical aspects was already built is because we dont just focus on things physically, lets dig to many possible emotional and mental structure that we can build. The plans and ideas being cook inside of a building by workers and employees are still in progress and will always be working in progress so apparently building will never stop for improvements that lends to no

✅💡 OTHER TIPS 💡✅
✔Relax and stay calm( para hindi ka manginig, mabulol at mablock out). Stay confident!!

✔ Speak slowly coz most of the time if you'll speak FAST you'll sound like you're eating your words. 

✔ Pls practice on proper pronounciation
👉 Difference between /P/ and /F/
Try the word FLOWER and POWER
and other words with /P/ and /F/

👉 Difference between /B/ and /V/
Try the word BIBLE and VIOLIN
and other words with /B/ and /V/

👉 For /TH/ sounds
Best practice is to read this
3,333 (Three Thousand Three Hundred Thirty Three)

✅ADDITIONAL TIPS
👉 Be positive that you can make it (that you can get the J.O at the end of the day)
Pls never ever think na baka hindi ka pumasa. Kaya mo yan TRUST YOURSELF. Don't let the negative vibes take away your success.

✅ Final Interview

Same with Initial Interview. You will talk about yourself, your previous job, etc.
But this time you will let your EYES SPEAK AND TOUCH THE HEART OF THE INTERVIEWER. Let your eyes talk how much you need the job. (pls take note mata lang po 😄) You don't need to beg for it o magmakaawa para ipasa ka. What I'm trying to say is, Look straight into the eyes of the interviewer to build your connection (para maintindihan ka nya ng bongga) Eye to Eye contact is really important to make them believe from what you're saying.

MORE, MORE, MORE TIPS!

JOB OFFER SECRET 🤐

1️⃣ You need to listen very carefully and understand the question.

2️⃣ When answering a question, it's all about pacing. Consistency of speed.

3️⃣ It's alright to speak fast as long as you won't stutter or have a dead air.

So.. If you think that sometimes you tend to stutter or if you need time to think

Then.. "SPEAK SLOWLY" so that the dead air won't be that obvious and even you have a fillers like 🐢

Umm.. Well.. It's perfectly fine if you're going to speak slowly because again consistent pacing is the key 🔑

Plus!

1 ) Tone of voice

- bawal ang monotonic voice ( bagong gising voice o robotic ) you can enhance this by reading aloud for at least 30 minutes to normalize the tone of your voice. Ang pagbabasa dapat ndi mabagal at ndi rin mabilis. Ung saktuhan lang. This could also help lalo na those who have problem with p & f sounds and b & v sounds.

2 ) typing test

- may downloadable na typing test na may 7 days trial. practice at least 30 minutes per day sa PC, netbook o laptop.  This can enhance ur typing skills.  But dont focus too much in here. May interview ka pa na kailangan mo ding paghandaan.

3 ) Interview

- iwasan ang one liner na sagutan. Be generous sa pagsagot. Siksik, liglig, umaapaw dapat para ndi na mag follow up question si interviewer. Relax lang kau dito parang nakikipagkwentuhan lang kau. Observe english only policy at all times. Bawal ang fillers, mabulol, redundancy, dead air o mablanko.

As much as possible, formulate ur own answer, para if ever mag follow up si interviewer ay masusuportahan niyo ang unang statement na binitawan niyo.

4 ) out of the box question

- dito dapat mabilis kang sumagot, tho walang tama o maling sagot. Be spontaneous. Wag kau magpahalata na conscious kau sa grammar niyo.

SMILE at all times.

Make them feel that you're a smart applicant, just fake it till you make it. 🤓

Complete address of all Alorica sites:

ALORICA ALPHALAND
Alorica 5th Floor Aphaland South Tower Chino Roces Avenue 1222 Makati

ALORICA CENTRIS
Three Cyberpod Edsa Quezon Ave.

ALORICA MJ PLAZA
2310 Chino Roces Avenue infront of ECO Plaza

ALORICA CYBERGATE
Alorica Robinson Cybergate 1 Pioneer

ALORICA CUBAO
1 Cyberpark Araneta Cubao Center

ALORICA STA. MESA
2f Mezza Residences Aurora Blvd. Cor. Araneta Avenue Dona Imelda Quezon City

ALORICA MARIKINA
2/floor Blue Wave Strip Mall, Simulong Highway Cor. Gilfernando Ave. Marikina City

ALORICA ALABANG
Plaza C Northgate Cyberzone Filinvest Corporate City Alabang Muntinlupa City

ALORICA FORT
6/floor Philplans Corp. Center 10 Ave. Kalayaan Ave. Bonifiacio Global City Taguig

ALORICA EXPORTBANK
24/F The Exportbank Plaza, Don Chino Roces Avenue corner Senator Gil Puyat Avenue, Urban Ave, Makati, Metro Manila

ALORICA LIPA
2nd floor SM CITY LIPA Ayala highway 4217 Batangas

ALORICA CLARK
BC4-BC5 Philexcel Business Park, Manuel A. Roxas Hwy, Mabalacat, 2010 Pampanga

ALORICA CEBU
5th floor Skyrise Building 1 Asiatown IT Park, Apas Lahug, Cebu City, Cebu

ALORICA DAVAO
Luisa Building One Matina I.T. Park McArthur Highway Matina, Davao City 8000

Mas maganda kung complete na requirements mo, NBI, PAGIBIG, SSS, TIN, PHILHEALTH, para start agad and if not pwede naman i-follow up

You can pm me palagi if my questions ka or text me via phone 09150781885. Di ko pababayaan mga ni-refer ko. Madami na din ako naipasok. Tiyaga lang and mas maganda kung mga 1:00pm ka pupunta sa site kasi gabi ang final interview. Invite your friends also kung may kakilala ka since madaming agents talaga need namin na mag-start ASAP. If makaka JO ka please let me know para matulungan kita sa next step, higher chance na ma-hired since kailangan na ng agents. So, apply na ASAP! for sure JO yan agad.

Also, beware sa mga Headhunter baka mag bigay sila ng papel tas sila nakalagay sa referral pag name nila naka sulat i-decline mo sabihin mo ako nag-refer sa'yo and be sure na maisulat mo ko sayang kasi kung sa account ka namin mapupunta hindi name ang nakalagay ko baka medyo hirapan at mag bato ng out of the box questions.

I failed so many times na din kaya wag matatakot na mag-apply, try and try. Basta you're prepared magiging maganda ang result and kung di ka man pumasa sa first try, may 2nd chance ka pa kasi mass hiring kami and madaming sites ang Alorica na mass hiring.

Note: be sure na mailagay ako sa referral sa application form mo, kung may kumausap sa'yo and tinanong ka kung may nag-refer sayo sabihin mo name ko. Ito lang isusulat mo sa referral, Christian Tolentino and Employee ID: 4683389..

Let me know also kelan ka mag-apply para ma-assist kita and masali sa group ko para matulungan ka namin kasama ng mga na-refer ko na.

Good luck and update mo ako kung ready ka na mag-apply.
I'll be assisting you till you make it.

#ApplyNow